Keycut Services Ltd

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  Returns Policy

Goods ordered may only be returned within the first 7 working days for a full product refund including VAT, providing the following conditions are fulfilled:

  • Goods returned must be received in as new condition.
  • Goods must be returned complete (including all packaging).
  • All returns must be authorised, to request a return of a product please complete the Customer Returns Request form.
  • Carriage costs for despatch and returning the Goods are your responsibility.
  • The Goods remain your responsibility during transit and until signed for by us.
  • All goods must be returned within 7 days of delivery.
  • Any item(s) returned that are incomplete, damaged, used or without a valid RMA will not be accepted. Any goods that are damaged or require parts/labour to get in a saleable condition these costs incurred will be deducted from the refund total.


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